BuilderCertified removes the time-consuming burden of making sure all your subcontractors are properly licensed and insured. With BuilderCertified, we contact all of your subcontractors, collect and store digital copies of their licenses and documentation, and make that information available to you online. We'll even notify you automatically when important documents or licenses are about to expire.
With BuilderCertified, you can:
- Deal with insurance company audits quickly and with minimal effort.
- Ensure timely and complete compliance with stringent General Liability policy requirements.
- Reduce your liability by making sure every subcontractor is properly licensed and insured.
- Outsource the tedious and distracting job of collecting, storing, and organizing subcontractor licenses and insurance documentation.
- Streamline the process of gathering, storing, and reporting mandatory subcontractor information.
- Instantly access critical subcontractor information and documentation online anytime, from any computer.
- Store, organize, and access subcontractor documents and information more quickly and efficiently.
This unique post construction service makes it easy to organize all kinds of important homeowner information into complete printed or online manuals. HomeProfile also features an easy-to-use service request system that allows you to manage and resolve service requests quickly and efficiently. HomeProfile is a self-contained service, not a software application. You simply sign up, log into our secure Web site, and take advantage of everything the service has to offer-with no per-computer fees or software maintenance costs.
HomeProfile makes it easy to assemble and publish all the information your customers need to know about their new homes. This includes:
- Subcontractor warranty information
- Manufacturer warranties and manuals for every appliance and fixture
- Home plans and specifications
- Instructions for using the service request system
- Other homeowner information
- Reduce your liability by providing customers with specific, detailed warranty and maintenance information about their homes.
- Eliminate expensive, unnecessary service calls by making it easy for homeowners to find the information they need and enter their own service requests.
- Boost customer satisfaction with complete, organized, attractive homeowner manuals and a fast, friendly process for resolving service requests.
- Protect your profits throughout the warranty period by managing and resolving service requests quickly and efficiently.
- Stay organized and up-to-date with reports created specifically for your homebuilding business.
BuilderOnCall makes it convenient and affordable to outsource all of your post construction warranty and customer service calls to our full-service call center. That means we handle all your incoming service calls, document the issues, create service tickets that are routed to the appropriate people, and report on the progress. Your customers get fast answers and great service. And you instantly gain all the advantages of a complete, professional service center.
With BuilderOnCall, you can:
- Provide world-class customer service without adding headcount or overhead.
- Eliminate the hassles and distractions of repetitive, unnecessary calls from new homeowners.
- Take advantage of a proven system for logging, managing, and resolving service calls quickly and effectively.
- Improve your reputation and leave a lasting positive impression with your customers.
- Tap into all the advantages of an established call center with trained service professionals and state-of-the-art processes and systems.
HomeWorx turns your entire final home walkthrough and "punch list" process over to our local team of trained customer service professionals.* With HomeWorx, your customers receive a thorough, consistent orientation from a friendly, trained service representative. You eliminate the burden of finding and scheduling people to conduct final walkthroughs. And you tap into a proven orientation process that sets realistic expectations, clearly identifies and documents final "punch list" items, and manages the process of resolving them.
HomeWorx offers you the people, tools, and resources you need to:
- Perform a pre-inspection to spot and fix problems before the final walkthrough.
- Make sure every customer receives a thorough, complete new home orientation from a trained customer service expert.
- Quickly identify, document, and resolve final "punch list" issues.
- Tap into Development Solutions and Services, Inc. proven HomeProfile system (powered by AxisPointe) for logging, managing, and resolving issues quickly and efficiently.
